At the beginning of 2021, the team at CMH Kempster Ford Durban undertook a journey to becoming a FORD GUEST EXPERIENCE (FGE) DEALERSHIP. What does this mean? You ask – Well, as a team we have taken the initiative to deliver a revolutionary customer-focused program that puts our guests at the forefront of everything we aim to achieve.
We have now carved our path to becoming the most “customer-engaging” dealership in KZN. Our goal is to deliver a world-class experience to guests across all our departments, from sales to service and everything in between.
As a collective, we at CMH Kempster Ford Durban are a bunch of enthusiasts driven by the passion of what we do! We are ALWAYS willing to go the extra mile to ensure one hundred percent customer satisfaction.
We have our service team with over thirty years of experience, they are relentlessly focused on service excellence! With trained technicians and the latest diagnostic equipment to have your vehicle fixed right the first time.
Our dedicated sales team is here to offer you more than just a mere deal, they are here to offer you support and guidance every step of the way. We understand buying a vehicle is a big decision – that is why our finance and insurance managers are here to tailor-make finance options according to your requirements.
If you feel the need to spice up your vehicle and give it a new lease of life, look no further than the people at our trusted parts and accessories department. We guarantee genuine quality parts because we want only the best for your vehicle. Ask us about our wide range of vehicle accessories to make your vehicle stand out from the rest.
Be assured, whenever you visit our dealership – we will always be here to proudly greet you with a smile and make good on our promise of customer service excellence, all day, every day!
For the best deals on sales, service and genuine parts visit us at 901 Umgeni Road or give us a call on 0877248624, alternatively browse online at www.umgeniford.co.za
