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Now we all know we live in a world where customer service is becoming key and a new marketing tool. To over-deliver service to a customer, is by far the most valuable thing to a business. Having said that, I would like to congratulate our Service Department, for delivering excellent customer service to one of our clients. They executed our core values and ethics to our customer as the Ford brand, to perfection. Mr. Dave Moran who recently brought his car in for service seems extremely happy and excited about the service he received from the service staff. He wrote an email to our dealership in which he had this to say:    Hi “I am writing this email to thank CMH Ford Umhlanga for their excellent service and friendly professional staff. We are a small business and our Ford Delivery vehicle is a key part of our service delivery. So having this vehicle off the road for any amount of time presents tremendous challenges to us. Each time I have asked the service department to see if they can help minimise my downtime they have gone out of their way to help. The service conducted yesterday was dealt with by Ramondo. He accepted our vehicle the day before and had it ready for me by 8h00. He was enthusiastic, friendly and professional and above all, got my vehicle on the road quickly. Thank you. I will surely recommend your dealership to friends and family. A great day to you all.   David Moran Eat Greek Foods”     It is employees like you that keep shining our Ford brand. Congratulations and thank you for the amazing service delivered.  

Technology is ever evolving, and we see it changing. How we do things these days? The motor industry is also embracing the change in technology which is why Ford is also continuing to improve the technology in their vehicles. The question is, are you tech savvy? Learn how to use your sync 3 with these easy steps:

1. Make sure your phone is turned on when you enter your Ford Vehicle
2. Go to your settings and switch on your Bluetooth
3. Your SYNC 3 screen has a button with settings. Press the settings button
4. Choose the Bluetooth and add your device to connect
5. Your device will start to scan the number of Bluetooth devices available nearby
6. Your FORD SYNC 3 should reflect as one of the devices available
7. Select it to continue
8. You will receive a pin on both your device and your SNYC 3. This pin should be the same on both devices allowing you to pair the two devices together.
9. You may receive a pop up message on your SYNC 3 system asking you “if you would like to make your phone a favourite on the SYNC system” – You can deny or accept
10. Press “finish” to complete the process.

With these easy steps you will be able to connect your device to the SYNC 3 system and enjoy easy driving pleasure.

What a year that was at CMH Kempster Ford Pretoria North, each year we like to reflect on the year we had as a Dealership and this year has been no different.

Our year end function was held on the 16 November 2018 to celebrate our successes and appreciate the lessons.

This will mean as a dealer we had to thank our dealer Principal Mr Heine Venter for signing the cheque that had to make all of this possible.

We were at Hawaii (well not literally…) but our theme was Hawaii, it was nothing short of colour, Festive, Fun and celebration.

We celebrated achievements of colleagues who went the extra mile to make us the number one dealership in service delivery.

As much as there was joy, we were saddened as it was announcement that Tinus Van der Walt our Used cars manager will be leaving the dealership, we wish him well and nothing but the best on his new chapter.

We enjoyed delicious food, great conversations, good laughs and of course great music accompanied by some great moves.

Yearend functions are to rekindle friendships in the work place, lift spirits and to appreciate all the effort that the employees put in throughout the year as well as to unwind, relax and reflect.

Let us take this opportunity to wish each and every member of the CMH Ford Gezina family a safe and happy Festive season with nothing but joy, Peace and love.

We hope you have a Merry Christmas and a Happy new year, with all the love from CMH Ford Pretoria North.

• Facebook: @cmhkempsterfordpretorianorth
• Google+: CMH Ford Pretoria North
• Email: [email protected]
• Tel: 012 404 9200

During the month of January, we were the proud sponsors of the Pretoria Old Motor Club, as they went on their annual Tour. We sponsored them with branded T-shirts which they wore with pride, and on the 21st of April 2018 they returned the favor and turned our showroom floor into a vintage emporium. The Saturday was abuzz with our customers coming in to experience the evolution of the Ford brand. Selfies and videos of the vintage vehicles were the order of the day. The following vintage vehicles were on display: Ford Model T 1914, Ford Model T 1926 Pickup, Ford Model A 1928 Pickup, Ford Model A 1928 Tudor, Ford Model A 1931 Roadster, Ford Model Y 1933, Ford Thunderbird 1956, Ford Fairlane Victoria 1956 ,Ford Mustang 1966 ,Ford Anglia 1200 Super 1966 ,Ford Thunderbird 1972 ,Ford Model T 1926 Tudor ,Ford Model A 1930 Tudor As an added extra to our customers, we did a lucky draw every hour, with our customers winning great vouchers from some of our partners. Our staff was not left out of the fun, as we also create an internal competition with staff members asked to wear their vintage inspired outfits for a chance o win a dinner for two vouchers. They jumped at the opportunity to participate and pulled out some great outfits. We would like to thank the Pretoria Old Motor Club for their great support and we cannot wait till we do it again next year, BIGGER & BETTER.                                     

Ford Credit Financing Products

We have a wide range of financing products. Explore them below and find the one that best meets your needs. Interested in Commercial Financing?

Ford Options

Provides security plus flexible terms and mileage options.

Details:

Vehicle type:New

Benefits: A new vehicle more often. No trade-in worries – Ford guarantees the future value of your vehicle. Choose from four annual mileage options- 10k to 40k km. Choose from three terms – 24 months to 48 months. Choose a fixed or linked rate of interest. Three great options at the end of the agreement – RENEW, RETAIN, RETURN.

Ford OPTIONS

Ford Options is the newest finance package, tailored to suit you with monthly repayments that are lower than traditional vehicle finance. It works to your advantage by dividing the cost of your brand new car into three parts, all calculated according to your unique needs.

Because Everyone deserves to have options… Ford Options is our finance package that’s tailored to suit your needs. You structure your own finance deal by choosing your deposit amount, loan term and annual mileage. You even have the option to trade in, purchase or return the vehicle at the end of the term.

Instalment Sale

Provides flexible payment terms.

Details:

Vehicle type:New and Used

Benefits: Option to include a final balloon* payment, No mileage limitations or potential wear and tear charges. Choose a fixed or linked rate of interest. Choose from five terms – 24 months to 72 months. A balloon is the final instalment which is usually significantly larger than the other instalments

Deferred Payment Plan

Drive a new Ford today and start paying for it in the future.

Details:

Vehicle type:New and Used

Benefits: Provides a 90 day payment holiday at the start of the agreement. Option to include a final balloon* payment. No mileage limitations or potential wear and tear charges. Choose a fixed or linked rate of interest. Choose from five terms- 24 months to 72 months

* A balloon is the final instalment which is usually significantly larger than the other instalments

Graduate Purchase Programme

Designed to help graduates drive their first Ford vehicle.

Details:

Vehicle type:New

Benefits: Offers recently qualified graduates a 5% discount off the purchase price of a new Ford and a preferential rate of interest. Available on any finance plan.

Getting a degree is hard work. That's why Ford is rewarding recent graduates with 5% OFF the price of a brand new Ford AND a preferential interest rate when financing through Ford CREDIT.

Qualifying criteria

Graduates who have obtained a bachelor's honour's or master's degree, national diploma, BTech or MTech degree within the last five years.

The maximum age of eligible candidates is 30 years at the time of initial application, proof of age and an original degree certificate will be required. (No copies will be accepted.)

The vehicle must be registered and financed in the name of the applicant.

Offer cannot be used in conjunction with other offers or promotions.

Note:

Additional proof of eligibility may be requested.

FFS Finance South Africa (RF) Proprietary Limited reserves the right to amend or withdraw the Graduate Purchase Programme at any time without notice.

The preferential interest rate will be determined by the risk profile of the applicant.

Call: 0877248840

Visit: www.cmhford.co.za/randburg

Source: Ford South Africa: www.ford.co.za

The most common dilemma facing new car buyers is whether to trade their existing car in to the dealer, or sell it privately.

When it’s time to upgrade your ride, you’re faced with the choice of trading it in to the dealership or selling it elsewhere. While a private sale can be a hassle, it often means getting more money for your vehicle. However, it really depends on what you have and whether the dealership would be able to structure a proper deal should you have a shortfall on your vehicle.

Selling privately

If you are trading something lightly used, chances are you will make more money if you sell it privately. We suggest you get a subject to view offer from your dealership first so you can decide whether or not it will be worth your while to try selling it privately. If you have an older vehicle with high mileage that you know might not be worth that much, your best bet will be so sell it to a private buyer.

Just keep in mind that it comes with a bit more hassle and safety risks while being a lot more time conceiving and stressful.

When to trade

There are 2 major benefits when trading your vehicle in, opposed to selling it privately.

First benefit is that you are spared the risk and hassle of preparing, advertising, and selling your vehicle. It is convenient to drop your car off at the dealership and going home with another.

Also, when your trade value is much lower than the outstanding settlement, it makes it almost impossible to sell your vehicle privately, as the shortfall will be too much. Dealerships have the ability to load that balance into the next loan or lease.

The key thing is to be realistic about your vehicle’s trade value. Have a look at what similar vehicles to yours are selling for on local web sites. Keep in mind that most dealers will make an offer based on what the current market value is.

For trade-ins or if you would like to sell your vehicle, you are more than welcome to contact CMH Kempster Ford Umhlanga on 0877248040 or visit us at 89 Flanders Drive Mount Edgecombe.

Whether you are planning on going to the coast this coming Long weekend or the bushveld, there are certain precautions that you can take when travelling by vehicle to ensure that your trip runs as smooth as possible.

Here at CMH Kempster Ford Umhlanga, our workshop offers an inspection for your vehicle, so make sure that you phone us on 087 724 8040 and ask for one of our service consultants to book an inspection for your vehicle.

If you aren’t in the position to book your vehicle in with us, but still planning on going on a long trip, here are some steps that you can follow to help you drive safe and avoid any breakdowns or mechanical issues;

1. Check the fluids in your car. Checking the oil, coolant, brake fluid and windscreen wash levels may help you avoid an accident or an unnecessary breakdown. Also check the levels for the clutch fluid (often the same as brake fluid) and power steering fluid (if fitted to your car). Refer to your owner’s manual to see where fluid reservoirs are located.


2. Check your air pressure. These should be printed in the owner’s manual or a sticker on the body where the driver’s door shuts. The pressure marked on the side of the tire is the max, which must not be exceeded. Also, don’t forget to check your spare tire pressure. Often neglected, not doing so will turn a bad time into a worse one if the spare is unusable.


3. Get the oil changed before you leave if it’s almost time for a change. A long trip can put additional stress on your motor. Don’t think that adding extra oil by yourself will work like an oil change because that does not get rid of the sludge from old used oil. You may not realize this due to the fact that you are continuously adding new, cleaner oil which makes it appear as if it is clean oil. When changing your car’s oil, you must always replace the oil filter at the same time.


4. Check your tire wear. Ensure you have at least 1/16th” or 1.6mm tread left. If the tread is less than 1/12″ or 2.5mm, consider replacing your tires for very long journeys as they will wear down more quickly. Tires heat up on long trips which can cause blowouts on worn out tires.


5. Check your car’s air filter. A plentiful supply of clean air to your engine improves the vehicle’s performance and efficiency. Also check and change your car’s cabin (pollen) filter if it has one, as these are often ignored in services and, if worn, adversely affect the quality of air in the cabin.


6. Check to be certain that all lights and signals are functional on your car. You may need the help of another person for this. Sit in the car, turn on each light or signal and ask your friend to tell you if it is working or not. Replace bulbs as necessary. Also, consider carrying spare bulbs on a road trip.


7. Ensure that you have all emergency equipment inside your car and that everything works properly. Emergency equipment includes an up-to-date map or GPS, a cell phone, spare tire, a puncture repair kit, jumper cables and emergency tools like a flashlight, screwdrivers, pliers and an adjustable spanner.

Caring for our customers is what we do best at CMH Ford Umhlanga.

It is here. The distinctive, All-New Ford Fiesta and I was privileged enough to take the 1.0 EcoBoost Trend A/T for a ride! Yes, it is the International Engine of the year (under 1.0 litre) for the 6th year in a row. And with good reason! It pulls surprisingly good and really has a lot of power for such a small engine whilst remaining Fairley economical. If you haven’t experienced the famous engine yourself, I would highly recommend you arrange a test drive with one of the 1.0 EcoBoost Ford models and prepare yourself to be blown away!

The top speed on the new Fiesta models vary between 175 km/h (Fiesta 1.5TDCi Trend) and an incredible 195 km/h (Fiesta 1.0 EcoBoost Titanium). But wait, the fuel economy is even more impressive! With the 1.5TDCi being labelled “Most fuel-efficient car in South Africa” consuming only 3.3L/100 km, the 1.0 EcoBoost manual models consuming 4.3L/100 km and the 1.0 EcoBoost Auto models consuming an average of 5.2L/100 km which is great for an automatic transmission. Fuel efficiency is further enhanced with Auto Start-Stop technology on all models and a new Eco button for the manual transmissions.

Feel the power, not the shift… The Powershift delivers the perfect combination between automatic convenience and manual efficiency, selecting the appropriate gear at exactly the right moment, making the ride superbly smooth. The Fiesta is one of the most fun-to-drive vehicles giving you that nifty, sporty, small-car feel with big-car sophistication adding up to the perfect all-round vehicle. The Fiesta offers class-leading driving dynamics with excellent handling, grip and suspension, driving effortless and smooth even on our uneven roads.

Don’t just show up… stand out! The All-New Fiesta is more eye-catching and hard to resist than ever before with its vibrant and unique colours such as blue wave and ruby red. Stylish, elegant, modern, sexy, sleek and feisty is what the Fiesta represents from the inside out! They managed to take sophistication in a hatchback to another level with a complete new interior look and modern, smart features.

The Fiesta comes with advanced safety technologies and has a well-deserved five-star NCAP safety rating, making sure you are protected and safe making life simpler and stress-free. The following features come standard with all models:

• Electric Power Assisted Steering
• Emergency Brake Assist and Electronic Brakeforce Distribution
• Traction Control, Anti-Lock Braking System with Electronic Stability Control
• Hill Launch Assist
• Dual, Front and Curtain Airbags
• Reverse Parking Sensors
• Thatcham Alarm System

The Titanium models come with an 8” HD colour touchscreen, Ford audio system with 7 speakers, native turn-by-turn navigation, heated sport seats (driver and passenger), a chrome grille, climate control, cruise control, auto dimming inside mirror, keyless entry/start, overhead console with two map lights and a sunglass holder finished off with a leather steering wheel and gear-lever, giving you that premium feel.

Enjoy peace of mind with Ford Protect: Comprehensive warranty 4 years or 120,000 km, corrosion warranty 5 years / unlimited km, roadside assistance 3 years/ unlimited km and Service Plan 4 years or 60,000km

Come visit CMH Kempster Ford Pretoria North at 610 Steve Biko Road, Gezina, Pretoria to meet the All-New Fiesta and see what the fuss is about or contact our sales team on 087 724 8757 for the best quotes.

#AllNewFiesta #ReadyForAction #FunToDrive #FamilyFriendly #EnvironmetallyFriendly #PerformanceInspired #FuelEfficient #EasyToDrive

On the 30th June 2018 Kempster Durban South celebrated the Welcoming of the Whale festival at Brighten Beach, Bluff. It was a buzz of excitement with all sorts of vendors, beach games, rides for the kids, fashion shows and music. Joining us was Gabriel Sithole who is our Ford Wildlife Foundation Brand Ambassador and Stuart Laing from Oceanographic research institute.

This was a very special day for us at Kempster Durban South as we have jumped on board with Sodurba Tourism as a sponsored partner to collect funds to open the old Union Whaling Factory and converting it into a Museum. Fabricon came on board making the Armature which was made of brushed stainless steel and the pupils of Eden Schools got involved with the processing of the recycled bottle tops supplied by the community and SmartMatta and attaching these to bonox fencing panels to create the cladding for the final effect.

All the prepping was done at Eden School, where we had a competition amongst the kids - they were to draw a picture of a whale and we chose the best picture and turned her into a 3-meter sculpture named Destiny. Mike Mc Fadyean did the final design of Destiny and sat with Robin and Jackie from Umcebo designs and put the plan of the whale together.

www.bluffford.co.za

0877248963

Now, we all know we live in a world where customer service is becoming the new marketing tool. To over-deliver in service is by far the most valuable thing in any business.

Having said that, I would like to congratulate our staff for delivering excellent customer service. The execution of our core values and ethics resulted in our customer being absolutely pleased with the service received at CMH Kempster Ford Umhlanga.

Mr Julien Rangasamy, who recently brought his Ford in to the service department was out of words and extremely excited about work carried out on his vehicle as well as the excellent service he received from the staff as mentioned above. Mr J Rangasamy wrote in to our dealership in which he had this to say:

It is employees like you that keep our Ford brand shining! Congratulation and thank you for the amazing service delivered.

The First Step is to choose your deposit that fits your pocket. After you have chosen your deposit you then select your agreement length and you anticipated mileage. We will then try to tailor a package to meet your specific needs. It will then give you a monthly instalment, interest rate and a guaranteed future value. Your instalments get calculated when Ford deducts your deposit and the Vehicles guaranteed future value at the start of the agreement. Your regular payments are based on the balance, plus the interest on this and your guaranteed future value. After your agreement term you will have three options You can the Renew. In other words, you can trade in your vehicle get your guaranteed future value and then choose your new vehicle. Option two you can retain the vehicle you can the buy the vehicle at your guaranteed future value. Option three is return. You hand back the vehicle for your pre-agreed guaranteed future value. This gives you protection against any unexpected shortfall or a fall in the used vehicle prices. Before your return, your Ford dealer will do a complete vehicle appraisal and as long as your vehicle meets our fair wear and tear standards, and your mileage is within agreed then there will be nothing further to pay. Ford Options | The brand new way to drive a brand new Ford.

Buying a Ford has never been this easy! Have you heard about Ford Options? A financing option that is designed to allow you to drive a new Ford more often! FORD OPTIONS is a product that gives you huge flexibility and a low monthly instalment amount over the repayment period. If you have been dreaming of driving a brand new Ford, well dream no further, your favourite brand has just introduced a brand new way to drive a brand new Ford. With Ford Options, you get to choose your deposit between 10%-30%; agree on a monthly repayment plan that suits you; then simply drive away with the added peace of mind knowing that your vehicle is guaranteed to be purchased back by the dealership. At the end of your agreement, you can then choose to either Return, Retain or Renew your car. If you choose to renew your Ford vehicle you can trade it in at your Ford Dealer at a considerable price. What makes it more interesting is that all, yes ALL Ford vehicles can be purchased by using Ford Options, from the very Economical EcoSport, to the little Figos, Sleek Fiestas, Big Rangers and the Sporty Mustang. Visit CMH Kempster Ford Umhlanga soon, and don’t miss out on this incredible way to drive a brand new Ford. We are located at 89 Flanders Drive, Mount Edgecombe. FORD OPTIONS | The brand new way to drive a brand new Ford.

It is always exciting when we expand our Ford Family! We are glad to introduce and welcome Delon Naicker into the CMH Kempster Ford Umgeni Family. We have gotten to know him on a personal level and here are few things you can read about this great guy. Delon has been working for CMH Kempster Ford for the past 5 months and is really enjoying it. What has been his greatest achievement in the dealership so far? He would have to say being moulded into a great salesman, as he was not really familiar about how much he had to unlock inside of him. The thing he enjoys most about his day to day in the office is communicating with so many different customers and sharing one of the greatest memories with them when purchasing a vehicle. Just making a customer smile already warms his heart on another level. He was so excited to talk about his favourite vehicle and we guessed that would have to be the super sleek and speedy Ford Focus RS! So we were trying to figure out what would be his dream destination but could not guess it. He is such a romantic human and says that he would love to go to Paris, as this is the City of Love. He dreams of one day making this wish a reality and spoiling his beautiful wife with this experience. Delon is such a unique person. When we asked him if he was stranded on an Island what would be the 3 items he would love to have with him? He said it would have to be a boat, a cell phone and a fishing rod for him to unwind and feel the pleasure of catching fish. His motto in life would have to be the famous YOU ONLY LIVE ONCE aka YOLO. Food is something we all love and for Delon that is not a new topic to him. He simply loves food and his absolute favourite is Chinese. We asked Delon where he sees himself in 5 years? He answered so confidently that he would like to finish his studies and still be working for the CMH Group. What a loyal and dedicated young man! Make sure to ask for Delon Naicker when you looking for a pre-owned vehicle at CMH Kempster Ford Umgeni. Ford – Go Further

After much research, we have gotten to know Nkululeko on a more personal level.   Here is the interview we had with Nkululeko: Kempster Ford: How long have you been in the Company for? Nkululeko: I have been at Ford for 2 months, however, I have been in the motor industry for the past 5 years now. Kempster Ford: What is your greatest achievement in the motor industry? Nkululeko: I would have to say the first month I started at Ford and sold 6 vehicles. I felt overwhelmed and excited all in one. Kempster Ford: What is your favourite vehicle and why is that your all-time favourite? Nkululeko: My favourite vehicle is the Ford Ranger Wildtrak. I would have to say the reason for this specific vehicle is the power it has. It is ideal for travelling on and off road. You have no trouble or hassle and this vehicle takes me to any destination I need to go in pure comfort. Kempster Ford: What is your dream destination? Nkululeko: Paris. I would like to go there one day simply for it being the city of love and my dream is to see the Eiffel Tower  Kempster Ford: What is your favourite food? Nkululeko: OOOOOOh that is so easy to answer! Definitely braai meat and pap. That meal makes me happy in my soul. Kempster Ford: What is your motto? Nkululeko: Building Client relations is key!                                                    Nkululeko is a very outgoing person who is always smiling and willing to lend a hand. He is passionate about making every Customer enjoy their experience of purchasing a vehicle. He loves to share every moment with his Customer to build their relationship and take care of them even after their purchase. Welcome to the family Nkululeko.   

2017 Is gone and 2018 is the beginning of anything you want! It’s a new year with a fresh start and the possibilities are endless… What better way to kick off a new year than to upgrade your current vehicle? When it’s time to upgrade your ride, you’re faced with the choice of trading it in to the dealership or selling it elsewhere. While a private sale can be a hassle, it often means getting more money for your vehicle. However, it really depends on what you have and whether the dealership would be able to structure a proper deal should you have a shortfall on your vehicle. Selling privately If you are trading something lightly used, chances are you will make more money if you sell it privately.  We suggest you get a subject to view offer from your dealership first so you can decide whether or not it will be worth your while to try selling it privately. If you have an older vehicle with high mileage that you know might not be worth that much, your best bet will be so sell it to a private buyer. Just keep in mind that it comes with a bit more hassle and safety risks while being a lot more time conceiving and stressful. When to trade There are 2 major benefits when trading your vehicle in, opposed to selling it privately. First benefit is that you are spared the risk and hassle of preparing, advertising, and selling your vehicle. It is convenient to drop your car off at the dealership and going home with another. Also, when you’re trade value is much lower than the outstanding settlement, it makes it almost impossible to sell your vehicle privately, as the shortfall will be too much. Dealerships have the ability to load that balance into the next loan or lease. The key thing is to be realistic about your vehicle’s trade value. Have a look at what similar vehicles to yours are selling for on local web sites. Keep in mind that most dealers will make an offer based on what the current market value is. Start fresh this 2018, bring your vehicle for an evaluation, choose from our wide variety of used or new Ford vehicles and drive off in your new ride. For trade-ins or if you would like to sell your vehicle, you are more than welcome to contact CMH Kempster Ford Pretoria North on 012 404 9200 or visit us at 617 Johan Heyns Drive, Gezina, Pretoria.