CMH Ford Durban South would like to congratulate Karen Moodley who has been in the group with Ford Bluff used car department since 2011. Karen chose her profession of Finance and Insurance, because she loves working with people, and is very good with numbers. Karen is very good at what she does and has been one of the top 5 running as Finance and Insurance Manager for used cars in the whole of the CMH group. Her job is to arrange finance and sell insurance products. The good thing about having an in-house Finance and insurance manager is that she is like your personal banker. The dealership becomes a one stop shop. Doing your finance application at the dealership makes the process a lot faster and the Finance and insurance manager negotiates on your behalf for the best deal.
Karen's Responsibilities:
Offering vehicle finance and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedure policies.
Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programmes.
Processing finance deals accurately and securing approvals through financial sources institutions.
Understanding and complying with regulations that effect the finance department.
Creating and maintaining a relationship with the sales department and will ensure all new sales are referred to the F&I department.
Training and providing the sales teams with finance benefits and extended services the finance department has to offer.
It is important for her to be an individual whose work habits, integrity, and ethics are respected not only by the clients, but by her co-workers employer and all parties associated with her department.
She ensures empathy and professionalism that clients look for today, I believe she is open with communication and works in a team.
She started off as an assistant, She loved what she did so she studied to become an FNI. She ensures that every client she comes into contact with is a satisfied client. One of the products that the F&I offer is CMH Lifestyle. It’s a personalised package by the CMH group for car owners. It consists of 8 products and you can pick 3 that will benefit you.
Few innovations provide a more wide-ranging performance and efficiency advantage than reducing weight. All factors of a vehicle's capabilities - acceleration, handling, braking, safety, efficiency - can improve through the use of advanced, lighter materials.
The all-new Ford GT features advanced lightweight composites, which will help serve Ford's entire product lineup moving forward. With the broad application of structural carbon fibre elements, the GT will exhibit one of the best power-to-weight ratios of any production car.
Anchored by a carbon fibre passenger cell, the GT features aluminium front and rear subframes encapsulated in structural carbon fibre body panels. Carbon fibre is one of the world's strongest materials for its mass - enabling an ultra-stiff foundation for chassis components while creating a lighter overall package for increased dynamic performance and efficiency.
Aerodynamic efficiency is at the heart of the GT design, actively reducing drag while aiding downforce and stability.
From its optimum tear-drop shape to its aircraft-inspired fuselage and visibility-enhancing curved windshield, every slope and shape are designed to minimise drag and optimise downforce.
Although each surface on the GT is functionally crafted to manage airflow, it also features fully active aerodynamic components to improve braking, handling and stability.
An active rear spoiler is keyed to both speed and driver input, reactively deploying and adjusting its height and/or pitch angle depending on conditions.
While it shares a legacy with classic Ford racing and performance cars, the GT is a fully contemporary and functional shape that communicates modernity and pure beauty.
The state-of-the-art chassis is suspended by an active racing-style torsion bar and pushrod suspension, with adjustable ride height. The 20-inch wheels are shod with Michelin Pilot Super Sport Cup 2 tires featuring a unique compound and structure designed specifically for the Ford GT. Multi-spoke wheels encircle carbon-ceramic brake discs at all four corners.
The narrow-profile canopy reduces frontal area and caps a purposeful interior that provides state-of-the-art technology to ensure control, comfort and safety. The two-seat cockpit is accessed by upward-swinging doors and features driver and passenger seats integrated directly into the carbon fibre passenger cell.
This configuration significantly reduces seating hardware and weight and provides a consistent and direct sensory connection to the chassis. The fixed seating is combined with adjustable pedals and steering column to accommodate a very wide range of driver statures.
An F1-style steering wheel integrates all necessary driver controls, creating a stalkless steering column that allows uncluttered access to the transmission paddle-shift controls. A fully digital and configurable instrument cluster provides a wealth of driver-focused data and is also configurable for multiple driving environments and different driving modes.
"While we hope enthusiasts rejoice about this all-new GT, all Ford customers will benefit from the ultimate performance Ford and its new-generation innovations," said Nair.
Watch Chapter 1 of Ford’s ambitious return to Le Mans in 2016
Watch more here: 
We at CMH Ford Pretoria had a fun and exciting April. Filled with a lot of hard work and events.
We had 2 mall events one in Quagga Centre in the first week of April, and one in the third week of April at Wonderpark mall.
Both of these events were a huge success with us receiving a lot of attention on the vehicles we had on display.
Our third event was at Munies Pretoria Municipality Recreational club on Easter weekend. Where we were supporting their sporting events. Along with showing 4 different classes of Ford vehicles. And we would like to thank Munies for the invitation to come and show our vehicles.
We would also like to thank Wonder Park Mall for inviting use to come and show a Ford Focus RS for the opening of the new The Fast and Furious film. It was a great experience for us as a dealer to showcase one of our top sports vehicles.
And lastly, we had some great specials for the end of April, after the Easter weekend.
We had a wonderful month as a dealer and would like to thank all our clients for making this possible.
The above-mentioned statement is ideal if you are doing all the work yourself, but when you go through CMH Kempster Ford Hatfield’s F&I team, rate comparisons are done for you, and the response time is much quicker.
Ford Options is tailored to suit you with your monthly repayments that are lower than your traditional payment options.
This is how it works:
- You get to choose a deposit that is right for you
- We agree on monthly Repayments
- The remaining portion is called a GFV (Guaranteed Future Value).
This can be taken as CMH Kempster Ford’s guarantee that the value of your car will not fall below the agreed amount at the end of your Ford Options agreement.
Every Ford Options packages is tailored to your personal needs and comes with built-in flexibility. To find out more about Ford Options, visit CMH Kempster Ford Hatfield today or call us on: 012 423 4300
We at CMH Kempster Ford Pretoria had an awesome January with a lot of sales done by The New vehicle department and Second-hand vehicle department.
We sold a total of 95 vehicles in January with new vehicles selling 53 vehicles and the Used department selling 42 in total.
We also had two displays set up one at Quagga Mall in Pretoria west and one at Wonderpark Mall.
These two displays offered a great experience for our team and client with us offering some insight into the performance and technology of the Ford Mustang and RS. We also thought it would be a great match to show off the New 2.2 Everest paired with the Ford Ranger 2.2 Xl Auto double cab.
All four of these vehicles received a lot of attention and kept our sales executives on their feet.
We will be back at Quagga Mall in the 6th of February and the 13th we will be back in Wonderpark mall.
We are looking forward to be seeing all of our loyal and supporting customers again.
What do you enjoy the most about your job?
I’m a people’s person, I love building relationships and bonding with people. I always put my clients first and they truly are very important to me. To recognise my clients, to bond with them, seeing them come back for their next service and staying loyal to our dealership, it really gives me that heart-warming feeling.
What is your mission and vision for our workshop here at CMH Ford Pretoria North?
My goal is to become a prime dealer. I really want this workshop to become the best and I want the staff members to be passionate, proud and ambitious about their work, and for us to really strive towards excellence.
Have you ever felt like you should just give up, or has anyone pressured you to try something else other than working in a traditionally male-dominated industry?
No, nobody ever told me to do something else. Everyone sometimes hesitates in life, but luckily I have my team and top technicians to assist me, each one of us has a role and a gap to fill and together we are one solid team. I also have my family who keeps on supporting me and most of them are in the motor industry so there is no chance of giving up!
How does it feel to be among only a handful of women in the industry?
It’s definitely a “WOW!” feeling. I think it’s fantastic that the head office of CMH actually promotes it. I believe we live in a world where times are changing and anyone can follow their dreams, it doesn’t matter who you are. I also worked for a female workshop manager, Jeanette, and I believe she is one of the best!
Have there been any times when you have been questioned or ignored in your job just because you are a woman?
Yes, I’ve experienced it before, but I won’t get offended in that kind of situations. I want my clients to be comfortable, happy, and for them to trust us, that is what service is all about at the end of the day.
What words of advice can you give to women-up-and-comers in the industry?
The women in the motor industry need to be “tough cookies”. If you look around in the dealerships you will notice that it is becoming more and more common to see woman working in this industry nowadays simply, because we can! Don’t ever give up, believe in yourself and don’t let anyone ever make you feel that you are not good enough.
Clients were given the opportunity to test drive the Black and Yellow 5.0 L Level 3 Roush Performance Mustangs and were queuing and waiting in anticipation for their turn. While waiting they enjoyed boerewors rolls and cold drinks. Children were enjoying the jumping castle and Performance face stamps. The Stig was around and boy did the kids enjoy the excitement of having a Famous Race Car driver there ;-).
We had a few antique Ford’s on display from the 1917 and 1971 such as the Model T Ford, Model A Ford, Ford Hotrod and Ford Thunderbird.
The lucky draw took place at 12:30 and our winner was Mr Brink. He was overwhelmed with excitement when receiving his Ford Tog bag with loads of goodies inside.
What an amazing and great event and day we had, we would like to thank Roush Performance who made the day possible, our loyal customers as well as Cars in the Park with their amazing display of antique Ford’s.
Ever wondered how dealerships have various brands, other than the brand they sell? Well, it’s simple, do you want to purchase a new vehicle but at the same time split ways with your current? That’s where we come in. We will then evaluate your vehicle and take it in as a Trade-in at the used car department.
Here at CMH Kempster Ford Umgeni road, we have a large variety of stock to choose from, being it Brand new, demos or Pre-owned the choice is yours. Our stock consists of many, from Cars, vans, SUVs, all the way to Mini Buses.
Our Vehicles are thoroughly inspected from Top to Bottom and go through various tests before getting sold just to ensure our customers get the best vehicle/service they could ask for. Our Aim here at the used car department is to get our customers into the best vehicle possible and give them the best trade in value so they have a joyful purchase. CMH Kempster is the largest Ford dealership in Durban not to mention the Oldest. Our current pre-owned office was once the main building when Ford first took over in 1962. Being it of that age and still up and running smoothly, you can have peace of mind knowing that you’ll have the best service at the time of your visit. So next time you’re out and about looking for a vehicle, give us a try and our staff will gladly assist you. Hope to see you soon.
CMH Kempster is the largest Ford dealership in Durban not to mention the Oldest. Our current pre-owned office was once the main building when Ford first took over in 1962. Being it of that age and still up and running smoothly, you can have peace of mind knowing that you’ll have the best service at the time of your visit. So next time you’re out and about looking for a vehicle, give us a try and our staff will gladly assist you. Hope to see you soon.
Now we all know we live in a world where customer service is becoming the new marketing tool. To over-deliver in service to a customer is by far the most valuable thing to a business.
Having said that I would like to congratulate one of our New Cars Sales Division, Pranesh Rajaram the Sales Executive, Mala Ajodha our F&I and lastly Ruben Govender our Driver, for delivering excellent customer service to one of our clients. The executed our core values and ethic to a customer as the Ford brand to perfection.
Miss Lindiwe Ntimbane who recently purchased a Ford Fiesta from our Showroom, was out of words and extremely excited about the service she received from the staff above mentioned. She wrote an email to our dealership in which she had this to say:
“I would just like to appreciate all the hard work and effort he put into the deal. I’m not a difficult customer but I’m one of those specific ones.
He went out of his way to ensure that all Finance work is done and kept on updating me as the deal went. He also made effort to make sure I get the colour that I was comfortable in. Having struggled a bit with finding the specific one, I was happy with the Grey that I own. I had never test driven or seen the vehicle, let alone met Pranesh. I had enquired online and the response was speedy. I relied on his expertise and what he sold to me, which is a skill many Sales Executives don’t have. I must also add that there were times when I bugged him after hours and he never complained. The first time I saw that vehicle and drove it was when I took delivery. I had already finalised a deal with another dealership and there service they gave me made me move to Ford, its car I have never driven ever in my life, however, Pranesh made the best decision for me.
Having been in the Motor Industry myself as a stock control and Warranty’s Clerk for a couple of years, I found nothing to critic about you Sales Executive.
The Delivery was a Cherry on top, the vehicle was ready on time which all the specifications in place. Other sales Executives were friendly and also congratulated me on the purchase, which made a special ambience. I honestly felt like my vehicle was the only one in the showroom, I had all the attention . The delivery and fitting of the plates by Reuben was also efficient and a hassle free exercise.
Thanks to all three of you for the team effort as well as Mala with her great service. I will surely recommend your dealership to friends and family.”
A great day to you all.
Lethu,
It's employees like you that keep shining our Ford brand. Congratulation and thank you for the amazing service delivered.