Family 4×4 Day With CMH Ford Durban
The Valley we drove through is known to us as The Valley of 1000 Hills. What an incredible experience and sights. The sounds and smells this stunning valley has to offer.
We all met at the Assagay Hotel at 7 am, all left in convoy for the Valley of 1000 Hills. This was a spectacular drive through some of the most splendid scenery that KwaZulu Natal has to offer, as we followed the Dusi River to where it meets with the mighty Umgeni River. We stopped at the rapid called the Slide. We all parked our vehicles on the rocks. Pulled out the tables, set everything up, clients all had something to eat and drink while amazing photos were being taken.
We then drove through the Valley, with reasonably steep inclines and descents with some incredible river crossings where you put your arm out you could touch the water, some of the 8 river crossings were somewhat scary, but all had good laughs and taking photos of the front and back vehicle of them, Around 11.30 we stopped at the Mqeku site where we made hamburgers for lunch. Most of the clients swam including the children, where some relaxed under the trees on their deck chairs. Everyone had an awesome time. We all left at 1.30 in convoy again, all stopped at the Mfula store to support the locals, where we drove through the most amazing UMzinyathi water fall.


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“It's because we share our customers’ passion for Fiesta that we’ve been able to take this iconic small car’s lovable, fun and sporty-to-drive character to the next level, with a greater choice of models than ever and each with a distinctive personality,” said Jim Farley, executive vice president and president, Europe Middle East and Africa, Ford Motor Company. "We now have a Fiesta option for every driver, including the luxurious Fiesta Vignale and the Fiesta Active crossover, with advanced technologies and features that small-car customers could only have dreamed of just a few years ago."
Powering the generation Fiesta is a duo of engines familiar to the current Fiesta range. Ford's award-winning 1.0-litre EcoBoost engine is the single petrol option developing 102kW, and for the first time a higher output turbodiesel engine will be available. The 1.5-litre TDCi mill will develop 88kW - a 33kW gain over the current generation 1.5-litre engine - and when mated to the all-new six speed gearbox, Ford claims (both engines) will emit just 82g/km of CO2.
Ford’s SYNC 3 communications and entertainment system will enable Fiesta drivers to control audio, navigation and connected smartphones using simple, conversational voice commands such as “I need a coffee,” “I need petrol,” and “I need to park”. Drivers can locate nearby cafés, petrol stations or car parks, and find train stations, airports, and hotels simply using the sophisticated voice control. The system is also compatible with Apple CarPlay and Android Auto.
The new B&O PLAY systems will ensure a step up for in-car audio, with ten speakers including a boot-mounted subwoofer, and featuring a total of 675 watts and powered by a digital signal amplifier with selectable surround sound.
Now we all know we live in a world where customer service is becoming the new marketing tool. To over-deliver in service to a customer is by far the most valuable thing to a business.
Having said that I would like to congratulate one of our New Cars Sales Division, Pranesh Rajaram the Sales Executive, Mala Ajodha our F&I and lastly Ruben Govender our Driver, for delivering excellent customer service to one of our clients. The executed our core values and ethic to a customer as the Ford brand to perfection.
Miss Lindiwe Ntimbane who recently purchased a Ford Fiesta from our Showroom, was out of words and extremely excited about the service she received from the staff above mentioned. She wrote an email to our dealership in which she had this to say:
“I would just like to appreciate all the hard work and effort he put into the deal. I’m not a difficult customer but I’m one of those specific ones.
He went out of his way to ensure that all Finance work is done and kept on updating me as the deal went. He also made effort to make sure I get the colour that I was comfortable in. Having struggled a bit with finding the specific one, I was happy with the Grey that I own. I had never test driven or seen the vehicle, let alone met Pranesh. I had enquired online and the response was speedy. I relied on his expertise and what he sold to me, which is a skill many Sales Executives don’t have. I must also add that there were times when I bugged him after hours and he never complained. The first time I saw that vehicle and drove it was when I took delivery. I had already finalised a deal with another dealership and there service they gave me made me move to Ford, its car I have never driven ever in my life, however, Pranesh made the best decision for me.
Having been in the Motor Industry myself as a stock control and Warranty’s Clerk for a couple of years, I found nothing to critic about you Sales Executive.
The Delivery was a Cherry on top, the vehicle was ready on time which all the specifications in place. Other sales Executives were friendly and also congratulated me on the purchase, which made a special ambience. I honestly felt like my vehicle was the only one in the showroom, I had all the attention . The delivery and fitting of the plates by Reuben was also efficient and a hassle free exercise.
Thanks to all three of you for the team effort as well as Mala with her great service. I will surely recommend your dealership to friends and family.”
A great day to you all.
Lethu,
It's employees like you that keep shining our Ford brand. Congratulation and thank you for the amazing service delivered.





