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Road tripping in 2021 is very tricky due to the coronavirus pandemic. The economic and social disruption caused by covid-19 is devastating! No festivals and no large gatherings are permitted. One would possibly say our lives have been put on hold, right? Well, did you know that now is the perfect time for a road trip? Escape the city chaos and connect with mother nature and create everlasting memories with family and friends. Camping in the woods is never too old fashioned! Here is a guide to help you prepare your vehicle.

Our Dealer principal and workshop manager have decided to sponsor a free health check for vehicles, Courtesy of Ford Ballito.

The health check includes:

• Begin your trip with a clean car, both inside and out
• Check for service
• Tyre rotation
• The windscreen washer filled up
• Check your high and low beam headlights
• Ensure that both your wipers and wiper fluid are working
• Brake fluid inspection
• Belts and hoses inspection
• Fogg your vehicle
• Battery fluid inspection

Things to pack in your vehicle:

• Try not to put luggage on top of the car however if it is unavoidable cover it with a strong sheet and tie them down well.
• Keep a small garbage bag inside the car
• Flashlight
• Sunglasses
• Camera to capture all the special moments
• Carry extra towels for cleaning dirty windshields, spills etc
• Plastic funnel to add water or other fuels
• 5L bottle of water

Essential additions due to Covid-19:

• Face mask
• Disposable gloves
• Hand sanitiser
• Wet wipes
• Do not overload the vehicle

With proper preparation before a trip and a good attitude during your road trip, you can be sure not only will you survive the long journey – but it will also be enjoyable!

35 -37 Moffat Drive Ballito Business Park Dolphin Coast
0877239278
www.fordballito.co.za

As Spring arrived, we at Ford Umhlanga made the commitment to go green to put a positive impact on the environment. As a result, we decided that all employees across all departments would participate. Due to the pollution in the air, our surrounding area needed an Eco-Friendly boost to assist our environment, so we decided to give back to nature.

Researching what plant would be the best fit, we came across the Spekboom, a succulent plant native to South Africa. Among its many Spekboom facts is that it is indigenous to the province of the Eastern Cape and is revered as a miracle plant. Bright green, small-leaved plant found in Southern Africa looks ordinary, but don't be fooled - it is very special!

Below are a few of the many fascinating facts about this plant.

#1 Leaves are Edible

The taste of spekboom leaf is pleasant but changes throughout the day as the sun rises and sets. During the day leaves have an acid flavour and become less acidic towards the evening. The delicious greenery is heavily browsed by game and a firm favourite of several wild animals, especially elephants!

#2 Communities Use Spekboom Leaves for Their Medicinal Values

The leaves are used medicinally and in traditional home construction.

#3 It Helps to Fight Climate Change and Air Pollution

This plant helps to remove carbon dioxide from the atmosphere by acting as a carbon sponge, improving the quality of the air we breathe. More specifically, spekboom can absorb between four and ten tonnes of carbon per hectare. This incredible tree uses carbon to make plant tissue and produce oxygen. According to The Spekboom Foundation, spekboom’s capacity to offset harmful carbon emissions is compared to that of moist, subtropical forests. This remarkable plant is unique in that it stores solar energy to perform photosynthesis at night. This makes a spekboom thicket 10 times more effective per hectare at carbon fixing than any tropical rainforest.”

For the staff at Ford Umhlanga, this was a beautiful and memorable day as each employee got the opportunity to plant their very own Spekboom at the front entrance of our dealership. This definitely was motivating to everyone involved and really touched a special place in their heart knowing that we played our part in the fight against global warming by simply planting a spekboom plant at our dealership!!!

Contact 0315386200
Visit 115 Flanders Drive, Mount Edgecombe

Today, customer service is becoming one of the most important aspects of marketing. Over-delivering in service is the most valuable thing any business can do.

When arriving at our dealership you will be greeted by a friendly security guard who will show you where to park and assist you with the start of the checking in-process by following strict COVID-19 protocol. You will then be greeted by one of our very friendly and trained service advisors, who will be your contact and will keep you fully informed about what is going on with your vehicle.

Our brand-specific technicians will be responsible for ensuring that your vehicle gets service and is in good health for you and your family’s safety. Each service includes a mandatory safety check that includes checking the condition of the brake pads, the condition and pressure of tyres including the spare, shocks, wiper blades, the cooling system, all fluid levels, the battery, and the condition of all lights.

Mr Andrew Van Der Walt, who recently brought his Ford to the service department, was impressed with the work performed on his vehicle and the excellent service he received from the staff. Mr Van Der Walt wrote into our dealership in which he had this to say:

ANDREW VAN DER WALT

Amazing standards of customer service excellence- keeping you updated every step of your car being serviced.

Our highly trained technical team will assist you with any technical questions and our workshop is equipped with the latest diagnostic equipment to ensure quick and accurate diagnoses of any problems mechanical or electrical. We at Kempster Ford Durban South strive to give our customers the excellent service that each and everyone deserves.

Take advantage of our MANAGERS CAPPED SERVICE SPECIAL:
Bring in your 2014 – 2017 Ford Ranger
*Ranger 2.2 – Value service R2599 INCL
*Ranger 3.2 – Value service R2699 INCL
Free vehicle health check done. Service includes oil, oil filter and air filter.

We are also proud to announce that CMH Kempster Ford Durban South has been selected to become a Certified Ford Guest Experience dealership that offers customers an enhanced experience when visiting our dealership. Ford's commitment to delivering a sales and service experience everyone will love and trust is the Ford Guest Experience.

It consists of the following aspects:

1. Extensive use of innovative technology throughout the purchase and Ford ownership experience.
2. Our staff serve guests with a human touch, personalizing their experience.
3. Dealership operations using powerful tools and systems, giving more attention to detail, and focusing on being a trustworthy companion to our customers at every step of their journey.

With the Ford Guest Experience Programme, each customer is treated as a special guest. The needs of each customer are unique. This dealership is designed so our customers feel like guests in our home and can connect with us personally.

Our dedicated sales team is here to offer you more than just a mere deal. They are here to offer you support and guidance every step of the way. We understand buying a vehicle is a big decision – that is why our finance and insurance managers are here to tailor-make finance options according to your requirements.

Everyone is determined to keep their statuses and levels up as the Ford Academy training progresses. We are grateful to Ford Academy institute for the opportunity to enrich each employee of the company. CMH Ford Durban South is committed to the program, striving to provide our guests with excellent service and a five-star experience.

274 Solomon Mahlangu Drive, Bluff 4052 www.bluffford.co.za

The team at CMH Ford Gezina took on a new journey a few months ago to become a certified “Ford Guest Experience” dealership that focuses on improving the experience for our customers when visiting our dealership. The Ford Guest Experience is our commitment to deliver a sales and service experience that is distinctly Ford, which all our customers will love and trust.

It consists of the following aspects:

1. Extensive use of innovative technology throughout the purchase and Ford ownership experience.
2. Our staff serving guests with a human touch, personalizing their experience.
3. Dealership operations using powerful tools and systems, giving more attention to detail and focusing on being a trustworthy companion to our customers at every step of their journey.

As part of the Ford Guest Experience, we treat each customer as a special guest. We understand that they are unique and have different needs. The idea is that our customers will love coming to our dealership because they will be treated as special guests in our home and feel a personal connection with our dealership.

We understand that buying a vehicle is one of the most important decisions for most people. The whole family is usually involved in the decision and people are emotionally invested in the purchase of their vehicle. Being of such great importance, buying and owning a Ford should always be smooth and enjoyable, full of pleasant surprises, wonderful memories, and friendly people.

With a lineage that dates to 1926, we are always looking for ways to improve customer service and to adapt to the ever-changing modern world. The FGE journey has been challenging, but with great teamwork and dedication from our ambitious staff members, we are extremely proud to announce that we are now a Ford Guest Experience certified dealership!

Come pop in for a coffee and visit us in the heart of Gezina, located at 610 Steve Biko Road.

The new Ranger Raptor Special Edition has been confirmed to launch in South Africa by Ford.

Built in limited numbers to ensure exclusivity, the new Ranger Raptor Special Edition has several additional functional and styling enhancements.

The Ranger Raptor Special Edition is powered by Ford’s 157kW 2.0‑litre Bi-Turbo diesel engine developing 500Nm of torque, driving a responsive 10-speed automatic. Its unique Terrain Management System enables drivers to tackle a wide range of terrain and driving scenarios, including Baja Mode for optimum off-road performance.

The standard fitment of the lockable Mountain Top black roller shutter is a great addition that allows owners to safely secure goods in the load compartment, away from prying eyes and protected from the elements.

Inside the Ranger Raptor Special Edition’s double cab interior, a bespoke feel is delivered with red stitching for the steering wheel, instrument panel and door cards and a Special Edition-only Raceway Grey instrument panel adds further exclusivity.

The new Ranger Raptor adds twin matte black racing stripes – edged with red contrast lines – to the bonnet, roof, lower body sides, rear wings, and tailgate to further emphasise the bakkie’s high-performance character.

The flared wheel arches, front and rear bumpers, door handles, and signature Ford-embossed grille feature a matte black finish. Also new to this exclusive model is the integrated black sports hoop which adds further sporting flair to the Ranger Raptor’s muscular appearance.

The Ranger Raptor features a 150mm wider track and 51mm taller ride height than the standard Ranger for greater off-road capability.

The bespoke suspension uses aluminium double wishbones at the front and a multi-link rear architecture, including specially developed FOX shock absorbers with Position Sensitive Damping that moderates damping forces in response to changing driving scenarios.

At CMH Kempster Ford Randburg, we care about you and your family. We pride ourselves on our Ford products and their ability to make your life on the road safe and enjoyable every time.
Book your Ford Ranger Raptor Special Edition with us TODAY and experience it for yourself.
Call: 087 724 8840
Visit: www.randford.co.za

Article Source:
Ford Media Centre SA –
https://media.ford.com/content/fordmedia/img/za/en/news/2021/08/31/Ford-Introduces-Exclusive-Ranger-Raptor-Special-Edition-Building-on-its-Unrivalled-Ford-Performance-DNA.html

Here are several simple ways South African motorists can mitigate the impact of these latest fuel increases.

A fuel-saving mindset and driving style can make a big difference at the pumps and to your pocket. Below are some valuable tips that can help you be a greener, more fuel-efficient driver both on- and off-road.

Choose a fuel-efficient engine

Both the Ford Ranger and Everest are available with a range of engines that have been designed and developed to deliver an impressive combination of performance and efficiency. In the most recent WesBank Fuel Economy Tour, Ford's 2.0-litre Single Turbo engine saw the Ford Ranger beat all its rivals and take class victory with a winning fuel consumption figure 6.8l/100km.

Drive sensibly

Aggressive acceleration and braking can increase your fuel consumption by up to 30%. What you want to do is accelerate gently. Once you're at the speed limit, maintain the posted limit while scanning the road ahead. If you do spot a traffic issue up ahead, lift off the throttle earlier to reduce speed gradually, rather than diving on the brakes at the last minute only to accelerate hard again to reach the desired speed. One handy hint when you're driving on the highway is to make use of cruise control. This will help maintain the posted speed limit without sudden fuel-sucking fluctuations in speed; just remember to deactivate the cruise control when there are hazardous driving conditions.

Speed matters

It's simple, the faster you go, the more fuel you'll use. Up to around 80km/h, the energy required to overcome wind resistance on a vehicle is minimal. But push beyond that, and drag increases exponentially. Driving 80km/h in a 100km/h zone might get you great economy, but it will also frustrate your fellow motorists. So, use common sense and be aware that the harder your vehicle has to work, the more fuel you'll use.

Talking tyres

Ensure your vehicle's tyres are inflated as per the manufacturer's recommendation (usually located on a sticker on the door sill – or in the owner's manual). The importance of properly inflated tyres goes beyond just reducing rolling resistance and improving fuel efficiency: it's also about vehicle safety. Over-inflate your tyres, and you risk reduced grip and increased wear. Similarly, drive with tyre pressures too low. You'll increase the rolling resistance, which means your vehicle will be working harder to travel at the same speed.

Service is serious

Make sure you keep your vehicle regularly serviced. Your Ford dealership will run your vehicle through a barrage of checks during each service, picking up on things like faulty sensors that can lead to increased fuel use. For instance, fixing a faulty oxygen sensor could improve your vehicle's fuel efficiency by around 40%. Similarly, using the wrong engine oil in your vehicle can affect fuel consumption by up to 2%.

At CMH Ford Randburg, we care about our customers and their pockets. Come in and visit us to get your vehicle’s tyres checked and serviced to help with your Fuel Efficiency.

Call: 087 724 8840
Visit Us: Crn Hill St and Long Ave, Ferndale, Randburg

Source:

Ford Media Center SA - https://media.ford.com/content/fordmedia/img/za/en/news/2021/07/23/How-to-Improve-Your-Fuel-Efficiency-On-and-Off-Road.html#

Spring into action with our helpful spring tips

As winter ends and spring approaches, we should also prepare our vehicles.

This season, we'd like to share with you some helpful tips for getting your vehicle ready.

1. Inspect your wiper blades with the arrival of spring. We know some rain is likely to follow. It is in your best interest to change your wiper blades. This will improve your visibility and minimize the likelihood of an accident.
2. Check your vehicle fluids. Ensure fluids such as brake fluids are sufficient. Brake fluids help the braking system. Without it, more pressure is required on the pedal to stop your vehicle.
3. Change Air Filters - Before you go ahead with spring and summer road trips, be sure to change your air filter as it improves your engines air quality.
4. Check your tyre pressure – The cold winter temperatures could have caused your tyre pressure to decrease. Also, under-inflated tyres can reduce your vehicle's fuel efficiency.
5. Deodorize your vehicle -After keeping the windows shut for most of the winter season. De-clutter your vehicle and leave an open container with coffee beans for this.

Visit us at 901 Umgeni Rd to book your vehicle in for a spring service or give us a call us on 0313130800 alternatively browse online @ www.umgeniford.co.za

The All-New EcoSport Black draws attention with its bold black styling, making you feel like you are making a bold statement.

There has been a lot of talk about it, you have read about it, you have seen it, and we at CMH STEYN'S FORD have it in our showroom.

Featuring a dramatic style package in all-black, the New EcoSport shows a darker personality. Now with 16" alloys, black roof rails, black grille, black body inserts and more, for the go-getters, trendsetters, and adventurers.

Go Further. Safer

With Electronic Stability Control* and Roll Stability Control**, the New ECOSPORT helps you stay connected to the road and in control, particularly around corners and reduces skidding. Performance data for petrol measured with 95RON fuel.

*Electronic Stability Control is available on all models. **Roll Stability Control available on Trend and Titanium models.

Peace of mind wherever you go

The New ECOSPORT’s safety features do more than just protect you. They help prevent the need for protection in the first place.

Get 360 degrees of confidence:

With seven airbags you’ll feel protected from every side. These include driver and front passenger, driver’s knee*, front side and side-curtain airbags.

Collision Mitigation System:

A standard feature on models that reduces collision impact severity. Titanium models are also equipped with a Thatcham alarm as standard.

With the New ECOSPORT Titanium's electrochromic rear-view mirror, you'll never be blinded by the light, as it darkens whenever a vehicle shines its headlights on it.

Hill Launch Assist:

Optimal hill starts every time. As you release the brake pedal, Hill Launch Assist* holds the brakes for 3 seconds.

Energy, lots of energy:

A bold new exterior design makes the New ECOSPORT look like it's ready for anything. With its power-folding mirrors*, you can place it almost anywhere, and they fold in so that the New ECOSPORT is just a little bit narrower. With puddle lamps on its side mirrors, the New ECOSPORT Titanium illuminates the area beside the vehicle, making it easy to see the road before stepping out. *Power-folding mirrors are available on Titanium models.

Rain-sensing wipers

There is a sensor behind the rear-view mirror that detects moisture on the windshield and automatically activates the wipers.

LED daytime running lights

You're more visible to pedestrians, cyclists, and drivers with LED running lights on the Trend and Titanium.

More space. More life

Every load is manageable with the New ECOSPORT. But never at the expense of your comfort. It flips, folds, and fits everything. Almost any weekend-sized load can be handled by the cargo management system. It includes a new height-adjustable boot floor, which can be raised to conceal storage or lowered to increase luggage capacity. The boot floor can now support more than 300kg. An armrest with integrated storage is part of a new centre console. On the backseat, we added retractable armrests with cupholders. You can find these features in the Trend and Titanium models.

17-inch Alloy wheel*

In addition to looking great, wheels are also lightweight and extremely strong. The windshield wipers will automatically engage if a sensor detects moisture on the windshield. With LED daytime running lights on Trend and Titanium. *17" Alloy wheels available only on Titanium models.

We have the EcoSport Black in stock at CMH Steyn's Ford on 42 Bosman Street in Pretoria, and our experienced salesmen are ready to assist you.

Visit us at CMH Ford Steyn’s and speak to our friendly sales executives or call us on 087 724 8470

Visit: www.steynsford.co.za

Source:

ford.co.za/suvs/new-ecosport/ecosport-black/?searchid=aw_6470978084_119967534472&gclid=CjwKCAjwx8iIBhBwEiwA2quaq5GAECpBkplqJO4EiPFrqHs5xv3bbQ1uo0CxbX8LCzv14NR2JGe5khoCSF4QAvD_Bw

The team at CMH Kempster Ford Durban, along with a few of our customers, enjoyed an adventure-filled 4x4 weekend at Black Rock, near Kosibay, courtesy of Ford South Africa.

It has been a weekend full of sand trails, adrenaline-pumping experiences, bombing ranges and much more. The event began with a 4x4 tech talk on how to best prepare your vehicle for the toughest roads. Our very brave drivers also learned how to plan and evaluate angles correctly before taking on an obstacle.

We were able to refresh and align our perspective on off-road driving due to this trip since there are many points to note before beginning to drive. We thoroughly enjoyed all activities, from being blindfolded while tackling obstacles to climbing daunting sand dunes!

After all that action, our team certainly worked up some appetites - kudos to our talented chefs! As the weekend progressed, we had the opportunity to interact with the Ford family from various parts of KZN and enjoy the pristine scenery of Black Rock.

From this trip, we learned many valuable tips and tricks that we will be sure to share with our future Ford Ranger 4x4 drivers, so you can too enjoy the full 4x4 experience.

Visit us at 901 Umgeni Rd to check out our variety of Ford Ranger 4x4’s available or call us on 0313130800, alternatively, shop online at www.umgeniford.co.za

Wow, what a month August has been. We celebrated birthdays, women’s day, a Farewell, and many other events.

On a cool early Winters morning, our pre-owned sales executives decided to display some of our awesome vehicles on the main highway intersection that leads to our dealership. This display created such a presence that we had numerous clients phoning in and some emailing us complimenting us on the great initiative. Our Staff had such Fun that day, people were hooting and waving, a video was taken and has been posted on our Facebook page and a great presence was created. This is the beginning of greater things to come.

August was a great birthday month in the dealership. We celebrated 4 staff members special day.

Marissa our F & I for new cars, Collen our sales executive for new cars, Dudu our Intern and Johanna our receptionist all had their special day in August. A small gift was handed over to each of these special people and to see the appreciation and excitement in their faces, makes it so special, as birthdays are meant to be celebrated.

In addition, this month was Women's Month, so we had an event in the dealership to celebrate. On the 9th of August, our dealership was open until noon, where we advertised a test drive on the all-new EcoSport special, as well as prizes to be won. Additionally, we had hampers made for the ladies. During a normal day at work, the ladies work hard, support each other, and keep the esprit high. Having FUN in the dealership is what makes us an awesome TEAM.

And finally, we said our final Goodbye/Farewell to Kea on 26th August. Kea was the Lead master/Academy Ambassador at CMH Ford Hatfield for the past 4 years. She has been such an inspiration to many of the Staff and has been a great asset to the dealership. We wish her well with her new endeavours and know she will make a huge success going forward. CMH Ford Hatfield will miss you very much Kea, you imprinted on our Hearts.

With September around the corner and Spring in the Air, we are turning the corner.

The Stormtrak is coming after The Ranger Thunder!

Since its launch a year ago, the Stormtrak has been exceptionally well received, proving unambiguously that there is a market for range-topping models that are different from the norm.

With that said, Ranger Stormtrak follows the same recipe as the limited-edition Thunder, enhancing the style, sophistication, and exclusivity of the most luxurious model in our line-up.

The Ranger Stormtrak receives several muscular and eye-catching design elements, including a black mesh grille with red highlights, a black insert in the lower part of the front bumper, black doors and bonnet decals, and gloss black 18-inch alloy wheels.

Furthermore, this limited-edition Ranger is characterized by three-dimensional Stormtrak logos on its lower doors and tailgate. In addition to the new paint scheme, there will also be a vibrant new colour, Lucid Red, on the Ranger Stormtrak. It is also available in Sea Grey, Frozen White, and Blue Lightning.

Ford's new Power Roller Shutter for the rear load compartment means that the Ranger Stormtrak benefits not only on the styling front, but also in terms of everyday practicality. Combined with the tailgate locking mechanism being integrated into the vehicle's central locking system, this makes it easy to secure goods in the loadbed.

Furthermore, the adjustable bed divider kit makes it possible to compartmentalize the cargo area according to the size of the items being transported, preventing goods from shifting around when driving. You can power camping accessories like a fridge with a 12-volt socket in a drop-in bedliner.

The cabin welcomes you with sumptuous luxury and attention to detail, including illuminated front scuff plates. Continuing this theme on the premium leather seats, the Stormtrak logo is prominently displayed on the backrests of the front seats. Throughout the leather-trimmed cabin, including on the soft-touch dashboard upper, steering wheel, and gear lever, red stitching enhances the sporty ambiance.

As with the Ranger Wildtrak, the premium level of standard features is exceptional, including the SYNC®3 infotainment system with embedded navigation, Apple CarPlay, and Android Auto, as well as FordPass functionality that allows the owner to remotely access numerous vehicles features from their phone – such as remote and scheduled starts to either cool or heat the cabin.

Also, standard is an extensive list of innovative active and passive safety systems and driver aids, such as Adaptive Cruise Control (ACC) with forwarding Collision Alert, Autonomous Emergency Braking (AEB), Lane Keeping Alert and Lane Keeping Aid, Driver Alert System, and Semi-Automatic Parallel Park Assist.

In line with its range-topping status, the Ranger Stormtrak is powered by Ford’s 2.0-litre Bi-Turbo engine which produces 157kW and 500Nm. It is paired with an advanced 10-speed automatic transmission that delivers seamless shifts matched to the responsive performance and impressive fuel economy. The Ranger’s towing capacity of 3 500kg remains unchanged, along with the 800mm water wading depth and 230mm ground clearance.

Enquire now on 0315386200 and let our star-studded sales team assist you in purchasing your Ranger Stormtrak.

Visit us at 115 Flanders Drive, Mount Edgecombe.

MEET THE NEW FACES

At CMH STEYN'S Ford, changes have been taking place, as have a few new faces in the building. This change is happening all because we want to enhance the service you receive from us and make it nothing other than excellent.

Because you are part of our Family, we want you to meet the new faces behind the excellent service CMH Steyn’s Ford renders.

DEALER PRINCIPAL:

As a New Vehicle Sales Exec, Juran Bekker began his career in the motor industry learning everything from scratch, but that was his goal because it was his first break into the industry. He pursued great results and provided excellent customer service.

He started in one of our sister branches where he learned and perfected his craft, Juran then got a promotion to a position as a New Vehicles Sales Manager.

CMH Steyn's Ford welcomed Mr Bekker as our Dealer Principal in March 2021. According to Juran, he has a passion for people and providing excellent customer service. For him, the best result is a satisfied customer whether it is in the Service Department, New Vehicle Sales, Pre-owned Vehicle Sales and Parts Department since every customer is special and should be treated as such under his leadership.

Juran says his goal is to give CMH Steyn's Ford a complete overhaul as part of the initiative to revive business in Pretoria CBD and provide our customers with a world-class dealership experience.

NEW VEHICLES SALES MANAGER:

Eugene Greeff started his career in the motor industry with Nissan, Alfa & Fiat in 2004 as a sales executive after growing up on the farm. He began his career in 2007 as a sales manager and moved to full-time management later in his career.

As Eugene rose through the ranks, he later became a Regional Manager, and then a Dealer Principal. 3 dealerships have gone from average-performing to top-10 in less than a year in their various categories under his guidance.

As Eugene makes clear, "What drives me is my work and our products". He recalls growing up around his father's Ford Cortina bakkie, which fascinated him from a young age.

Eugene believes attitude plays a major role in life. He says that a smile on the faces of customers makes every day fruitful. “Knowing that you help people with one of the biggest investments in their lives makes every second super.

Customer satisfaction is his highest priority, and a customer's smile is his best reference.

PRE-OWNED VEHICLES SALES MANAGER:

In addition to over 30 years of experience in the motor industry, Norman Chauke started as a sales exec before working his way up.

Drive and dedication will always result in excellent results according to Norman.

He is passionate about customer service and has a positive attitude towards his work. Norman says in the department that he is in, the customer needs to trust you and what you are offering and states that that’s where honesty and integrity come in.

In his opinion, you should put the needs of your customers first and assist them as much as possible.

Through the years he also learned that as a manager you must take care of your staff, as they will take care of your customers, and happy customers will always bring you more business.

SERVICE / WORKSHOP MANAGER:

Jacques Claassen is a joyous and eager professional who says his focus is to deliver outstanding customer service. He has worked in the service industry for over 22 years. His highest priority is to arrive at work well before the job starts so that he is prepared for the schedule ahead.

Being involved in all aspects of the service department is also very important to him. He assists in checking in all the customers each morning, chatting with them as he does so.

One thing he emphasizes as he rarely sits at a desk is being hands-on in the actual work in the workshop, asking for information from technicians, workshop foreman, and service advisors about every single vehicle in the workshop, and stating how important customers are to him.

As well as believing in teamwork, he says if there is teamwork, everyone works towards the same goal and the results of teamwork are always excellent. He says in the 22 years of service he has learned that if you look after your customers, they will look after you.

In case of any aspect of the service you receive at CMH STEYNS FORD not meeting your expectations, these are the people to contact.

Visit us at 42 Bosman Street, Pretoria or call us on 087 724 8470

Limited-Edition Ranger Stormtrak confirmed for local introduction

In response to the remarkable success of the limited-edition Ford Ranger Thunder in 2020, Ford South Africa is introducing another unique and appealing model based on the upmarket Wildtrak - the Ranger Stormtrak - later this year.

“The Ranger Thunder was exceptionally well received when we launched it a year ago, proving unequivocally that there is strong demand for range-topping models that offer something different from the norm. The new Ranger Stormtrak follows the same recipe as the limited-edition Thunder, by elevating the style, sophistication and exclusivity of our most luxuriously appointed model in the Ranger line-up,” says Doreen Mashinini, General Manager for Marketing at Ford South Africa.

As with the Thunder edition, the Ranger Stormtrak is based on the Wildtrak derivative, bridging the gap between that and the Raptor variant. A mesh grille with red inserts along with a black insert in the lower bumper, black decals on the bonnet and doors, black roof rails, and gloss black 18-inch alloy wheels distinguish the new edition. Additionally, you'll find 'Stormtrak' logos on the lower front doors and the tailgate.

There are three exterior colours available for the Ranger Stormtrak: Sea Grey, Frozen White and Blue Lightning. However, the exclusive new colour, Lucid Red, is the one you'll want. Ford has added more than flashy aesthetics to the new edition of the F-150, as it also has some practical features, including a load bed divider kit, a bedliner and a Power Roller Shutter.

Ford's flagship 2,0-litre twin-turbo diesel engine produces 157 kW and 500 N.m. and is mated to a 10-speed automatic transmission.

Inside, the Ranger Stormtrak features illuminated scuff plates, leather seats with the Stormtrak logo, and red contrast stitching, which appears on the dashboard, steering wheel, and gear lever. Adaptive Cruise Control with Forward Collision Alert, Autonomous Emergency Braking, Lane Keeping Alert, Parallel Park Assist and Sync3 infotainment system with built-in navigation and FordPass remote access are among the standard features.

Watch this space for pricing for the Ranger Stormtrak, it will be announced closer to launch in late Q3.

274 Solomon Mahlangu Drive, Bluff 4052
www.bluffford.co.za

The sport race design theme is the hallmark of the Ford Mustang line up and the Mach 1 follows suit perfectly. Styling comprises aerodynamic features including the front grilles, front splitter, rear diffuser, and rear spoiler in distinctive high or low-gloss black and Magnetic finishes. Unique 19-inch wheels are finished in moody, low-gloss Dark Tarnish. This vehicle is made for thoroughbred performance! You will feel the adrenaline from the first rev. The Mustang Mach 1’s Ford V8 engine combines a high-performance Open-Air Induction System, intake manifold and 87mm throttle bodies with low-pressure port fuel injection and high-pressure direct fuel injection for 338kW of power at 7 250r/min and 529Nm of torque at 4 900r/min. To enhance and maximize your driving experience, Mustang Mach 1 continues to deliver Mustang selectable Drive Modes including Sport and Track modes, with Track Apps enabling drivers to deploy accelerometer, acceleration timers and Launch Control features – viewed in the standard 12-inch all-digital instrument cluster. Power: 338kW @ 7 250 r/min Torque: 529Nm @ 4 900 r/min Acceleration: 0 - 100 km/h: 4.4 seconds Top speed: 267 km/h The Mustang Mach 1 has a defined set of people that the vehicle attracts, for those who want to feel the adrenaline pumping through their veins, for those who want to experience the excitement of each rev and most certainly for those that appreciate the iconic Mustang in its entirety from design features to the paintwork! If you are looking to own one of these bad boys, we at CMH Ford Durban will make it happen! Visit us at 901 Umgeni Rd or call us on 0877248624 alternatively browse online www.umgeniford.co.za Article extracts and source : www.fordsouthafrica.co.za