CMH KEMPSTER FORD PRETORIA NORTH would like to welcome Mrs Charmaine van der Merwe as the New car’s sales manager.
Charmaine has been in the industry for over 20 years with 11 years as a sales manager, we are very excited to be under her guidance and supervision as she is highly skilled at what she does. Charmaine says throughout the years she has learnt that if you look after your customers they will look after you and that is the reason why her motto is: People are more important than cars!
Her experience and expertise will be a great benefit to her sales team as they live out her motto daily through delivering EXCELLENT customer service, Charmaine says her door is always open to customer queries as they become a big part of the family and they should always feel welcome and at ease at the dealership.
Welcome Mrs Van der Merwe and congratulations on becoming part of the team, we look forward to serving our customers with you and delivering more vehicles to them and sharing the company’s success with you.
Please Visit CMH Ford Pretoria North to meet her and her Team and to also learn about their special offers today!
Facebook: @cmhkempsterfordpretorianorth
Google+: CMH Ford Pretoria North
Email: [email protected]
Tel: 012 404 9200
Here at CMH Kempster Ford Pretoria North,we encourage each other to always seek to excel ourselves, we strive to make it a daily obsession to make the most out of our potential.
We’ve put an “Own Personal Best” award system in place where we gave certificates with every individuals’ personal best from the past few months, encouraging them to better themselves to get another award by the end of each month if they improved from the previous month and selecting an employee of the month for each department.
We would like to take this opportunity to congratulate the following people:
Thank you all for your hard work and dedication, we do appreciate each and every one of you. By combining our passion and teamwork we are definitely turning into an unbeatable winning team hungry for success.
At CMH Kempster Ford Umhlanga, we know that our customers demand the highest quality parts and accessories, and that's why we provide FORD genuine parts to our customers. Our Vehicle parts are perfectly matched to your vehicle because they are designed at exactly the same time as your vehicle was. Our highly trained personnel are always here to ensure that you get the right parts or accessories, when you need them.
Whether you have a mechanical breakdown or need to replace a part, we at CMH Kempster Ford Umhlanga are always there to assist you. Meet the Guys behind our very successful Parts department. They have every part you need for your Ford.
The Parts department is managed by Ayden Naidoo. Also part of the team is Logan Naidoo (Manager Assistant) who has served this very department for just over 20 years. Our sales executives, Jessy Chetty, who is a platinum member at Ford Motor Company South Africa, and Clinton Poonsamy, along with their assistants, Smanga Ngongoma and Ash Sewbaran.
Ford. Go Further.
We at CMH KEMPSTER FORD PRETORIA are very proud to be part of Ford South Africa's CSI initiative.
Ford South Africa assisted by KEMPSTER FORD PRETORIA donated one Ford Transit Bus each to the Wesley Community Centre as well as to Nosa Early Learning Orphans and Vulnerable Children’s Centre. We had Ford South Africa’s representatives there to help with the hand over, it was a memorable and fun day for all involved.
The smiles of the people who were there to represent the organisations were overwhelming, thank you to Johan Booysen our New Vehicle Sales Executive for taking the time to explain the specifications and user specifics of the busses to the organisations. He made sure the individuals were comfortable and ready to use these great vehicles.
We believe we will keep the good relationship going further. Welcome to our Ford family and We know you will #GOFurther
Having said that, I would like to congratulate our Service Department, for delivering excellent customer service to one of our clients. They executed our core values and ethics to our customer as the Ford brand, to perfection.
Mr. Dave Moran who recently brought his car in for service seems extremely happy and excited about the service he received from the service staff. He wrote an email to our dealership in which he had this to say:
Hi
“I am writing this email to thank CMH Ford Umhlanga for their excellent service and friendly professional staff.
We are a small business and our Ford Delivery vehicle is a key part of our service delivery. So having this vehicle off the road for any amount of time presents tremendous challenges to us.
Each time I have asked the service department to see if they can help minimise my downtime they have gone out of their way to help.
The service conducted yesterday was dealt with by Ramondo. He accepted our vehicle the day before and had it ready for me by 8h00.
He was enthusiastic, friendly and professional and above all, got my vehicle on the road quickly.
Thank you.
I will surely recommend your dealership to friends and family.
A great day to you all.
David Moran
Eat Greek Foods”
It is employees like you that keep shining our Ford brand. Congratulations and thank you for the amazing service delivered.
We enjoyed the day at LA Sport where we kick-started the day with some fun in the sun, adrenaline rushing off-roading on their 4x4 track where we experienced the real science of tough with our incredible Ford Ranger.
We also celebrated some achievements from Ford Academy which we are very proud of...
Dirk Coetzee, our parts sales consultant, enrolled as Honorary Platinum Member which is the highest possible achievement and successfully completed all training possible through Ford Academy.
The following people successfully attained the prescribed levels of professional achievements and enrolled as platinum members:
-Lizette Korb, our Academy Ambassador who makes sure we all get the necessary training to deliver the utmost best service and experience to our customers
-Martin Neethling, our used car sales executive, who has the necessary product knowledge and sales skills to make your buying experience the most enjoyable one.
-Susan Pienaar, our Stock Controller who knows all the Ford models by heart and is making sure we have enough stock available.
-Tinus van der Walt, our Used Car Manager who makes sure that everything runs accordingly with the necessary management and coaching skills, product knowledge and knows how to deliver the best service to our customers.
With the smell of a proper spitbraai, the sound of the best music and vibrant vibes from the staff members it is needless to say that we had the time of our lives! Connecting with each other on a different level, bonding and making our team spirit grow stronger here at CMH Kempster Ford Pretoria North.
3: Always maintain a safe following distance! When the roads are wet they offer less grip, so allow plenty of room between you and the vehicles in front of and behind you to be safe.
4: Stay Informed! Make sure you check traffic websites before you head out that way you will know whether roads are open or closed. Plan your journey to avoid trouble spots and watch the weather forecast.
5: Patience is key! Patience needs to be applied in all aspects when the roads are wet as the journey can take much longer when there are poor weather conditions. It is not worth it to rush.
6: Vision is vital! Always keep your eyes ahead when driving, and make sure to always watch the vehicles around you.
7: Tread softly! Harsh breaking or acceleration can upset the stability of the vehicle. Traction and stability should be active at all times.
8: Keep an eye out for debris! In events of bad weather, storms tend to leave rubbish on the roads. Some of these could be dangerous while driving, so make sure you look for objects such as tree branches and smaller objects which could cause punctures.
9: Avoid puddles! Always stay away from gutters where large amounts of water can gather. Cars and water do not mix! If you do come across deep water, slow down gently and maintain control of the steering wheel, then continue with your journey.
10: These are tips to keep you safe and sound as you head out. In an event you venture into stormy weather, make sure to stay calm. Try to handle the situation as best as possible and keep everyone in the vehicle calm and at ease.
These helpful tips are brought to you by CMH Kempster Ford Durban. Visit us at 901 Umgeni Road, Durban or call our Team on 031 313 0800.
Ford. Go Further.
Have you heard about Ford Options? A Financing option that is designed to allow you to drive a new Ford more often?
If you have been dreaming of diving a brand new Ford, well dream no further! Your favourite brand has just introduced a brand new way to drive a brand new ford.
FORD OPTIONS gives you huge flexibility and a low monthly amount over the repayment period.
With Ford Options you get to choose your deposit between 10% -30%, agree on a monthly repayment plan that suits you, then simply drive away with the added peace of mind of knowing that your vehicle is guaranteed to be purchased back by the dealership. At the end of your agreement, you can then choose to either Return, Retain or Renew your car. If you choose to renew your Ford vehicle you can trade it in at your Ford Dealer.
What makes it more interesting is that all, yes, ALL Ford vehicles can be purchased by using Ford Options from the very Economical Eco Sport, to the little Figos, Sleek Fiestas, Big Rangers and the Sporty Mustang.
Visit our CMH Kempster Ford Umhlanga Dealership at 89 Flanders Drive, Mount Edgecombe. Don’t miss out on a FANTABULOUS new way to drive a brand new Ford today!
Ford – Go Further
We got returning customers coming to buy bigger cars as their families were getting bigger.
We celebrated our accountant getting her second baby.
We got a new Dealer principal, Peet Raas
Our new car sales manager got a promotion from being a salesman
We rebuilt a wall
We received several accolades as a dealership
Sarel our used car manager won long service award and Tatenda our leadmaster won the average leads quarterly competition for 3 quarters.
Looking back we would say it was a good year. We are looking forward to ushering in the new year and growing the CMH Kempster Ford Randburg family even bigger.
Happy holidays and Stay safe
Whether you are planning on going to the coast this year or the bushveld, there are certain precautions that you can take when travelling by vehicle to ensure that your trip runs as smooth as possible.
Here at CMH Kempster Ford Pretoria North, our workshop offers a free holiday inspection this December for your vehicle, so make sure that you phone us on 012 404 9200 and ask for one of our service consultants to book an inspection for your vehicle.
If you aren’t in the position to book your vehicle in with us, but still planning on going on a long trip, here are some steps that you can follow to help you drive safe and avoid any breakdowns or mechanical issues;
1 - Check the fluids in your car. Checking the oil, coolant, brake fluid and windscreen wash levels may help you avoid an accident or an unnecessary breakdown. Also check the levels for the clutch fluid (often the same as brake fluid) and power steering fluid (if fitted to your car). Refer to your owner's manual to see where fluid reservoirs are located.
2 - Check your air pressure. These should be printed in the owner's manual or a sticker on the body where the driver's door shuts. The pressure marked on the side of the tire is the max, which must not be exceeded. Also, don't forget to check your spare tire pressure. Often neglected, not doing so will turn a bad time into a worse one if the spare is unusable.
3 - Get the oil changed before you leave if it's almost time for a change. A long trip can put additional stress on your motor. Don't think that adding extra oil by yourself will work like an oil change because that does not get rid of the sludge from old used oil. You may not realize this due to the fact that you are continuously adding new, cleaner oil which makes it appear as if it is clean oil. When changing your car's oil, you must always replace the oil filter at the same time.
4 - Check your tire wear. Ensure you have at least 1/16th" or 1.6mm tread left. If the tread is less than 1/12" or 2.5mm, consider replacing your tires for very long journeys as they will wear down more quickly. Tires heat up on long trips which can cause blowouts on worn out tires.
5 - Check your car's air filter. A plentiful supply of clean air to your engine improves the vehicle's performance and efficiency. Also check and change your car's cabin (pollen) filter if it has one, as these are often ignored in services and, if worn, adversely affect the quality of air in the cabin.
6 - Wash your car. At the minimum, clean the windows of your car for the best visibility. Also, check the condition of your wiper blades and replace them if necessary.
7 - Check to be certain that all lights and signals are functional on your car. You may need the help of another person for this. Sit in the car, turn on each light or signal and ask your friend to tell you if it is working or not. Replace bulbs as necessary. Also, consider carrying spare bulbs on a road trip.
8 - Ensure that you have all emergency equipment inside your car and that everything works properly. Emergency equipment includes an up-to-date map or GPS, a cell phone, spare tire, a puncture repair kit, jumper cables and emergency tools like a flashlight, screwdrivers, pliers and an adjustable spanner.
If you only follow these few simple steps, you'll be free to just roll down the windows, turn on the radio and enjoy the open road! Don't forget the coffee!
Happy holidays from all of us here at CMH Kempster Ford Pretoria North. Remember, don’t count the last few days of 2017, make the days count! Have a safe and happy festive season.