The Premium Selection At CMH Ford Durban
We here at Kempster Ford have decided to Live by the term “Go Big or go home” by Stocking up on our Premium Vehicles, all ready for you to walk in and drive off in your Dream Vehicle. We have decided to up our game and drift apart from our competitors.
CMH Kempster Ford has always been a well-recognized dealership due to it always having Brilliant stock, friendly staff, and high sale numbers. We have now got the best range such as The NEW Focus RS’s, Wildtraks, Everest’s and the Mighty New Mustangs. If you’re one not for High end performance vehicles or vehicles that can go anywhere at any time, Not to worry because we have everything to suite your desires, we also keep a lot of our quick seller Focus’s and our little pocket Rocket Fiestas in Stock.
The reason behind why we decided to stock up on these vehicles are simple, we are heading towards the festive season now and everyone wants to go all out during this time, so if you really have your eye on something, then why wait for it? You can come in at any time during the day and feel free to book a test drive on any of your NEW or PRE OWNED vehicles. And who knows, Maybe your Dream vehicle is parked behind one of our doors.
Now we all know we live in a world where customer service is becoming the new marketing tool. To over-deliver in service to a customer is by far the most valuable thing to a business.
Having said that I would like to congratulate one of our New Cars Sales Division, Pranesh Rajaram the Sales Executive, Mala Ajodha our F&I and lastly Ruben Govender our Driver, for delivering excellent customer service to one of our clients. The executed our core values and ethic to a customer as the Ford brand to perfection.
Miss Lindiwe Ntimbane who recently purchased a Ford Fiesta from our Showroom, was out of words and extremely excited about the service she received from the staff above mentioned. She wrote an email to our dealership in which she had this to say:
“I would just like to appreciate all the hard work and effort he put into the deal. I’m not a difficult customer but I’m one of those specific ones.
He went out of his way to ensure that all Finance work is done and kept on updating me as the deal went. He also made effort to make sure I get the colour that I was comfortable in. Having struggled a bit with finding the specific one, I was happy with the Grey that I own. I had never test driven or seen the vehicle, let alone met Pranesh. I had enquired online and the response was speedy. I relied on his expertise and what he sold to me, which is a skill many Sales Executives don’t have. I must also add that there were times when I bugged him after hours and he never complained. The first time I saw that vehicle and drove it was when I took delivery. I had already finalised a deal with another dealership and there service they gave me made me move to Ford, its car I have never driven ever in my life, however, Pranesh made the best decision for me.
Having been in the Motor Industry myself as a stock control and Warranty’s Clerk for a couple of years, I found nothing to critic about you Sales Executive.
The Delivery was a Cherry on top, the vehicle was ready on time which all the specifications in place. Other sales Executives were friendly and also congratulated me on the purchase, which made a special ambience. I honestly felt like my vehicle was the only one in the showroom, I had all the attention . The delivery and fitting of the plates by Reuben was also efficient and a hassle free exercise.
Thanks to all three of you for the team effort as well as Mala with her great service. I will surely recommend your dealership to friends and family.”
A great day to you all.
Lethu,
It's employees like you that keep shining our Ford brand. Congratulation and thank you for the amazing service delivered.
At a glittering gala dinner, held at Emperor’s Palace, Gauteng on Tuesday night, the all-new Ford Fusion has placed second in the 2016 WesBank / SAGMJ Car of the Year (COTY) awards. A fantastic achievement for Ford's sedan newcomer, bolstering Independent Media’s Motoring's choice of the Fusion as the Best Family Car for 2015.
This is no mean feat considering the scope and strength of the competition, with the ultimate accolade at the end of the night going to the game-changing Volvo XC90 premium SUV.
Judged by a panel of 26 motoring journalists, 12 finalist cars are chosen to compete for Car of the Year and are awarded points and scored on a variety of categories including interior design & practicality, exterior aesthetics, safety & technology, performance, handling & dynamics, efficiency, value for money and overall excellence.
From the SAGMJ, "Beaten by a narrow yet decisive margin, both the Ford Fusion and Mazda2 are for all intents and purposes winners in their own right and respective segments."
“The Fusion is one of the most technologically advanced Fords yet introduced in South Africa,” says Tracey Delate, General Marketing Manager, Ford Motor Company Sub-Saharan Africa. “It’s fitting that it has been selected as a Car of the Year finalist, as it embodies Ford’s latest design language and its most sophisticated technologies, many of which set new benchmarks in its class.
“From convenience technologies such as SYNC®2 and Active Park Assist to safety technologies including Pre-Collision Alert with Head-Up Display, Fusion boasts an outstanding array of safety, security, convenience and comfort features typically associated with luxury cars competing in the premium segment.”
